Welcome to TrainWorld's Return Merchandise Authorization (RMA) website.
You need to have an RMA account with us to request an RMA ticket.

If you do not have an RMA account, please create an account by clicking the icon "CREATE AN ACCOUNT" at the top of the page. First time users of the returns portal must FIRST create and account. Once created you will need to log in again in order to submit an RMA request. RMA Accounts are separate from your TrainWorld.com ordering account. Requests are normally answered within 24- 72 hours.




We sincerely apologize for any delay or inconvenience in wait time as we navigate this challenging time. Responsed may be delayed during Covid. We truly appreciate your support and patience.




Make sure to review our Return Policy before submitting an RMA Request. Thank you!